Returns and Exchanges
Return for Refund
10 Day Parts Return
- Innovative Industries must be notified of return within 10 days after parts are received; parts must be received by Innovative Industries within 30 days of customer receipt of order. Items must be returned to Innovative Industries in the same condition as when received.
- Package your return in the same manner that it was shipped. Innovative Industries is not responsible for damage or loss to merchandise if improperly packaged/shipped. Always insure merchandise for the value which you paid.
- All returns are checked upon arrival at Innovative Industries. If it is determined that a part has been modified in any way, we cannot refund your purchase.
- Purchases made with a credit card will be credited to your credit card including shipping and handling.
- Purchases made with a check, money order or certified check will be reimbursed with a check issued from Innovative Industries LLC.
- Package your exchange in the same manner that it was shipped. Innovative Industries is not responsible for damage or loss to merchandise if improperly package/shipped. Always insure merchandise for the value which your paid. The customer is responsible for the shipping charges to Innovative Industries as well as the return shipping charge.