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Returns and Exchanges

 

Return for Refund

10 Day Parts Return
  • Innovative Industries must be notified of return within 10 days after parts are received; parts must be received by Innovative Industries within 30 days of customer receipt of order. Items must be returned to Innovative Industries  in the same condition as when received.
  • Package your return in the same manner that it was shipped.  Innovative Industries is not responsible for damage or loss to merchandise if improperly packaged/shipped. Always insure merchandise for the value which you paid.
  • All returns are checked upon arrival at Innovative Industries. If it is determined that a part has been modified in any way, we cannot refund your purchase.
  • Purchases made with a credit card will be credited to your credit card including shipping and handling.
  • Purchases made with a check, money order or certified check will be reimbursed with a check issued from Innovative Industries LLC.

Exchanges

  • Package your exchange in the same manner that it was shipped. Innovative Industries is not responsible for damage or loss to merchandise if improperly package/shipped. Always insure merchandise for the value which your paid. The customer is responsible for the shipping charges to Innovative Industries  as well as the return shipping charge.



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